Jobs in Rye%20Brook, New York

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National Title Solutions Support Associate I - Rye Brook (Hybrid)

BankUnited Village of Rye Brook, NY

Who We Are BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area, Dallas and Atlanta. BankUnited has two subsidiaries, Pinnacle Public Finance headquartered in Scottsdale, Arizona and Bridge Funding Group headquartered in Hunt Valley, Maryland. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers. BankUnited is honored to announce that we have been included on the Newsweek and Statista America’s Most Trusted Companies Award List! BankUnited has been recognized by Newsweek for two outstanding awards in 2023 as one of America’s Greatest Workplaces and as one of America’s Greatest Workplaces for Job Starters , which acknowledges our commitment to creating an exceptional workplace. Our Culture At BankUnited, we foster a diverse and inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE, a call to action to go above and beyond to provide the best customer experience to every client and to GO FOR MORE in your career. Why BankUnited Working for BankUnited offers you exciting challenges and opportunities to advance your professional development, while empowering you to deliver and be your best. We are happy to report the average tenure according to LinkedIn insights is 8.3 years. We strive to provide a competitive benefits plan to our employees and are proud to have been nationally ranked #1 as one of the 2023 Healthiest 100 Workplaces in America by Springbuk and awarded HEALTHIEST EMPLOYER by the South Florida Business Journal since 2020. As a company, we believe we are only as successful as our people and are committed to providing training and innovative resources that prepare you to reach your full potential. That's why in addition to tuition reimbursement, we provide our employees with exciting career coaching, courses and training through our own GO FOR MORE Academy and mentoring opportunities through our iCARE (Inclusive Community of Advocacy, Respect and Equality) program. At BankUnited, we strive to provide our employees with a work-life balance. Specifically, retail branches operate 5 days a week Monday – Friday, excluding evening and/or weekend hours. For many of our positions, we offer a hybrid work environment, as well as a remote work environment for designated positions. If you thrive in a fast-paced collaborative work environment, Apply Now and start your journey with BankUnited today! Job Description SUMMARY: The primary goal of the National Title Solutions Support Associate I position is to support the sales and service excellence objectives of the National Title Solutions Team. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Responds to telephone and e-mail service requests, inquiries or complaints from National Title Solutions clients. High volume of contact with sophisticated high net worth client base. Opens new bank accounts (various types) in bank system, performs account maintenance, processes check orders, processes account transactions and deposits received via mail. Pulls daily reports, including ODs, Significant Balance, and others as needed. Receives and processes wire transfer instructions and functions as liaison with the Wire Room to facilitate wire transactions and Fraud Department. Prepares account documentation for new clients. Ships and receives documentation, statements, and other client correspondence. Composes a variety of client letters using appropriate and professional business language and handles incoming mail. Troubleshoots client issues as needed. Performs assignments with established directives involving knowledge and application of policies and procedures including STOPPED policy and Private Banking procedures. Uses independent judgment in actions taken. Contributes to the team efforts in order to accomplish results. Analyzes facts and circumstances to conclude and make recommendations for solving administrative problems within the limits or accepted practice. Upon demonstration of responsibility, attention to detail and prudence in decision-making, various levels of approval authority may be granted as needed to serve the needs of the department, including wire transfer approval authority, overdraft approval authority and others. Utilizes granted approval authority within the scope of Bank policy and procedure. Assists National Title Solutions Managing Director, Relationship Manager and Operations Manager with various projects. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. EDUCATION Bachelor's Degree in business related field preferred EXPERIENCE At least two years experience as Private Banking Assistant or equivalent experience preferred Experience in bank customer service capacity, dealing with high net worth client base preferred KNOWLEDGE, SKILLS AND ABILITIES National Title Solutions specializes in the Real Estate and Title Industry; Support Associate's understand and are able to speak with clients in various components of the Real Estate and Title Industry. Literate in Microsoft Outlook, Word, Excel and PowerPoint required #GoForMore Salary Range $64,350 to $67,500 #J-18808-Ljbffr

Jobs in Rye Brook